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Plumbing Guide

When to Call an Emergency Plumber

Not sure if it's a plumbing emergency? Here's when to call a 24 hour emergency plumber near you — burst pipes, sewage backups, gas smells, no water — and what can wait. Call (888) 480-9811.

Not every plumbing problem needs a 2 a.m. visit — but some can't wait. Here's how to tell.

Call an emergency plumber now if:

  • A pipe has burst or water is spraying — burst pipe repair
  • Sewage is coming up in tubs, showers or floor drains — sewer backup
  • You smell gas (leave and call the utility first) — gas line repair
  • Your only toilet is overflowing or unusable
  • The water heater is leaking heavily
  • Water is dripping through a ceiling
  • You have no water at all

Usually fine to schedule:

Before the plumber arrives

Know where your main shutoff is. Shut off water to the affected fixture or the whole house, turn off the water heater if it's involved, and move valuables out of harm's way.

Our 24/7 emergency plumbers serve every city on our locations page.

FAQs

Is a clogged toilet an emergency?

If it's your only toilet or it's overflowing, yes.

Do you charge more after hours?

After-hours rates may differ; we tell you before starting.

Where is my main water shutoff?

Usually where the line enters the house or at a valve near the meter.

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